![]() ![]() ![]() ![]() Open an elevated (administrator) command prompt window!!.Thanks to andrew129260 in helping to highlight this important point! ( If you need instruction, click on the embedded hyperlink in the bullet below.) p.s. NOTE! It must be an elevated command prompt window or the tool won't work.Move the 32 or 64 bit version of DriveCleanup.exe to C:\Windows\System32 Download drivecleanup.zip, unzip and save to your desktop.Click for how to determine whether you are running 32 or 64 bit Windows => Other USB devices like keyboards, mice and LAN adapters can stay plugged in ![]() Unplug your USB storage devices: USB Disks, flash, cams, CD/DVD, etc. Steps to Safely Cleanup and Remove old USB Mass Storage Drivers on your PC You may be surprised at just how many old USB drivers are actually still installed on your machine! Port and drive letter conflicts may occur as you start unplugging/replugging devices => Driver data associates devices with drive letters and ports. => These drivers aren't uninstalled when you simply unplug the device but only when you uninstall the device (or each device instance per port) Windows sometimes installs the same driver for the same device each time you connect it to a different port!.Windows installs drivers for a USB Mass Storage device when you first plug it in to a port.Here's why: By default, Device Manager only displays drivers of connected devices so the drivers you see in Device Manager aren't the only USB storage drivers that are really there! You probably still have drivers installed for devices you once connected then disconnected long ago! * Mobile phones​One possible cause of USB Mass Storage Device problems: Windows can get "confused" by all the old (and sometimes conflicting) USB storage driver data that tends to collect and remain installed on a PC ![]()
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